For companies competing in the global market, the risk of involvement in various litigation cases, including civil litigation, product liability, patent infringement and antitrust cases, is an inevitable challenge.
We support our customers as a specialist in general support for discovery covering not only the identification, collection and production of evidence, but also predictive auditing.
In the United States, there is a unique pretrial procedure called discovery, which requires the parties to litigation to disclose evidence to each other. In particular, the process of identifying potential evidence from among electronic data is called e-discovery. As the pioneer in comprehensive discovery support in Asia, FRONTEO has handled many cases, including the cases involving leading Japanese companies.
As we have a global network of partner law firms created through our experience in handling such cases, we are ready to tap the support of foreign legal professionals, which is also critical to successful litigation.
FRONTEO’s track record
With its technologies and knowhow that have been cultivated through more than 10 years of experience in handling discovery cases, FRONTEO provides solutions in terms of enabling client companies’ in-house legal offices to efficiently collect, extract and review electronic evidence and work with legal professionals. Our evidence collecting and processing technologies, which have been developed in various environments, make it possible for even companies with a complex web of various IT environments to efficiently collect evidence.
FRONTEO provides “Lit i View E-DISCOVERY”, an e-discovery support solution system that it has developed by taking advantage of knowledge and knowhow based on its extensive experience. FRONTEO’s proprietary Predictive Coding technology/TAR: Technology Assisted Review drastically reduces the review cost, which accounts for 70% of the entire cost of e-discovery, while increasing the review accuracy and speed. This is a cutting-edge technology that enables the AI system to acquire and use the classification knowhow of legal professionals to automatically review documents.
Asian language capability
e-discovery solution platforms developed in the United States and Europe are ill prepared to process multi-byte languages, typically Asian languages such as Chinese, Japanese and Korean (CJK). As a result, they are susceptible to garbling when used to process documents composed in CJK, making it difficult to identify evidence from among text data.
Our solutions platform is fully capable of processing documents composed in multi-byte languages, enabling accurate processing of mixed-language electronic documents containing multiple languages, including CJK. Our solutions platform multiplies the review speed by four thousand compared with the speed of a human reviewer.
FRONTEO has data centers in Japan, North America, South Korea and the United Kingdom. As a result, data entrusted to FRONTEO by clients in these countries can be stored within the national borders. FRONTEO provides a one-stop service covering the whole e-discovery process, from evidence preservation to document processing and review to evidence submission. In U.S. litigation cases, our U.S. subsidiary plays the central role in providing seamless services to the key players, including parent companies and their U.S. subsidiaries, and law firms.
By making full use of this and other solutions platforms, including “KIBIT Email Auditor”, FRONTEO supports not only cross-border litigation but also various other activities to reduce risks involved in the management of corporate legal affairs, including in-house investigations and compliance initiatives.
As the only comprehensive legal technology company in Japan, we utilize advanced digital forensic technology and have obtained enormous trust from our customers in investigations of internal impropriety and leaks of information.
FRONTEO provides a comprehensive range of computer forensic services using its forensic technology to many clients, mainly flagship companies in a variety of industries.
A track record of more than 10 years in providing security and solutions
Based on more than 10 years of experience in digital forensic examination, FRONTEO has acquired the knowhow to discover potential evidence from tiny clues under difficult circumstances.
In various cases of evidence and information gathering, the company’s experienced expert examiners examine digital data and off-the-book items (human backgrounds) by making full use of cutting-edge digital forensic technology, including proprietary tools that enable advanced analysis. FRONTEO provides security and solutions by meticulously identifying and analyzing the facts.
Support for prevention of recurrence of wrongdoing
Forensic examination requires professional expertise. Advanced analysis techniques and experienced examiners capable of making full use of them are critical to efficiently discovering evidence data. Based on their extensive experience, FRONTEO’s consultants conduct investigation planning while taking into account how the case is likely to evolve and clarify the full picture of the case by identifying the cause of the case, the methods and people involved, and the motive. At the same time, they understand the importance for companies to fulfill accountability duties and help to formulate plans for preventing the recurrence of wrongdoing.
Proprietary technology to realize efficient investigation with small numbers of personnel
The longer the investigation lasts, the higher the possibility of damage expanding and corporate value and credibility declining becomes. Our proprietary Predictive Coding technology/TAR: Technology Assisted Review that is incorporated into “Lit i View XAMINER”, a forensic solution system, makes it possible to search for evidence efficiently and exhaustively and conduct investigations swiftly with small numbers of personnel by learning the investigation techniques of experienced examiners. Such processes are implemented at our Forensics Operation Center, where world-leading forensic technologies have been brought together.
Training programs to develop various skills
In recent years, compliance has become a critical issue for companies around the world. However, it is all but impossible to eliminate the risk of information leakage, employee wrongdoing or involvement in litigation. Under these circumstances, what is important is how quickly companies can respond to such incidents.
Quick response makes it possible to promptly analyze the cause, provide explanations to stakeholders and implement damage control. FRONTEO provides training programs to enable appropriate response to incidents, including training in the operation of various forensic tools.
We contribute to ensuring national security and realizing a safe society by applying the know-how of data analysis using KIBIT to detect potential signs of risk on social media networks, where the flow of data is growing at an explosive rate.
We use AI to monitor a volume of data too large to be examined by human efforts alone and identify posted comments and other messages containing potential signs of risk at an early stage.
Automatically detecting messages with high risk potential
When loaded with such training data as sentences actually used to threaten acts of crime or to blackmail someone and messages regarded as containing potential signs of future crimes based on the tacit knowledge of investigators, KIBIT figures out what is relevant to risks. As a result, it can review data in search of relevant messages with a speed 4,000 times faster than a human reviewer. From among the mass of comments and other messages posted on SNS, KIBIT narrows down a list of contents with high risk potential and issues alerts to persons responsible for monitoring risks.
Detection accuracy improves through automated learning
KIBIT can evaluate the potential risk of future criminal activity based on the analysis of short sentences, phrases and slang terms which are popular on SNS and internet forums. The AI review is complemented by human review in order to enhance the risk detection accuracy. In addition, KIBIT also improves the detection accuracy through automated learning from new information.